Shipping policy

 

Shipping & Delivery Policy

Thank you for choosing Patoola! We aim to provide you with a seamless shopping experience. Please review our Shipping & Delivery Policy below:

Order Processing & Delivery Time

  • Order Processing: All orders are processed within 2-4 business days.

  • Delivery Time: We strive to deliver your order within 7-10 days, depending on your location.

Shipping Charges

  • Free Shipping: We offer free shipping on all prepaid orders within India.

  • Cash on Delivery (COD) Orders: A ₹100 shipping charge applies to COD orders. This amount is payable online at the time of order placement, while the remaining order amount will be collected during delivery.

Delivery Locations

We deliver to multiple locations across India. Delivery times may vary based on your location and external factors such as logistics and weather conditions.

Tracking Your Order

Once your order is shipped, you will receive a confirmation on whatsapp with tracking details to monitor the delivery status.

Delays and Issues

While we strive to deliver within the promised timeline, there may be delays due to unforeseen circumstances such as weather, logistical challenges, or public holidays. We appreciate your understanding and patience in such situations.

Contact Us

If you have any questions or need assistance with your order, please contact our customer service team at:

  • Phone: +91 70220 23598

  • Email: contact@patoola.com
    Our team is available from Monday to Saturday, 10:30 AM to 5:30 PM.

Thank you for shopping with Patoola! We look forward to serving you.